Intensive course
Intercultural Competence

Different communication styles, differing approaches to scheduling and planning, and disagreements in the way contractual agreements are drafted and implemented – these are just a few aspects of international projects that can lead to misunderstandings, frustration and a decline in sales. Sensitivity to cultural differences is key to successful collaboration and communication across all cultural and national borders.  

Fit for the international stage

This training course is aimed at anyone who works in international teams or with clients, partners, suppliers and colleagues from different countries.

Goals

The intensive training course improves your awareness about other approaches to work, other ways of thinking, and other behavioural patterns. The seminar helps you to develop understanding, greater sensitivity, and the skills required to interact successfully with people from all over the world. In brief: the training day facilitates effective and profitable cooperation between people of different cultures.

Key topics in focus

  • Perception, thought and behaviour: reflecting about your own culture
  • Key factors: attitudes to time, hierarchy, organisation, rules, and more
  • Beware: avoiding stereotypes
  • Soft skills: building trust, showing empathy and respect
  • Key tools: communicating in an intercultural context

What you can expect
As a participant, you will

  • learn how to make your interactions with people of different cultures more effective
  • practise how to become more flexible so you can modify your behaviour in unfamiliar environments in the most effective way
  • find out how to communicate productively in an intercultural context
  • acquire tools that help you build and maintain relationships with people from different cultures in a targeted and constructive way
  • receive concrete tips on how to create a positive impression in numerous countries around the world

Our methods: how we work Thanks to years of practical experience and research on the subject of intercultural competency, Casabridge seminars teach a wealth of useful information and know-how that you can apply immediately. The learning environment is interactive and consists of an engaging variety of presentations, practical examples, individual and group work. We look to meet the needs of individual participants in the intensive training course. This is why we ask every participant to complete a questionnaire in advance about their experiences and expectations. We take your answers into account when planning the course in order to make it as beneficial as possible for you.

Individual courses for companies

Group seminars for companies
Get in touch to organise in-house training courses.

Course dates
Our one-day intensive training courses take place once a month.

Locations Zurich and Basel

Trainer

Dorothea Hegner

M.A., University of Zurich

Intercultural Trainer and Coach (ICF accredited)
Extensive work experience abroad
Member of SIETAR (Society for Intercultural Education, Training and Research)

Your participation
Please register. by using the contact form. We are looking forward to an efficient and versatile intensive training with you.